Step 1
Open the web store page and enter your game ID.
Where to find my game ID?
In the top left of fortress screen,click your avatar, then copy your ID.
Step 2
After entering the correct game ID, you’ll see the info of your account.
Please double check to make sure the account info is correct.
Select the pack you’d like to purchase and tap “Purchase.”
Step 3
Select the payment method you’d like to use out of the options that pop up.
Follow the instructions to enter the correct payment info and complete the procedure.
Step 4
After the payment is made successfully, you’ll receive the item you purchase in the game.
You may check it out in your bag.
Step 5
When purchasing packs, you’ll see a pop-up message asking whether you’d like to use the item of equivalent value to pay for the pack.
If you confirm using it, you’ll get the pack by consuming the corresponding item.
Tip for iOS Users
In that the Safari browser would block pop-up windows in web by default, you need to turn off the option before making payments in the web store (You may turn it on again anytime you want after completing the payment).
How to Turn It Off
1. Tap “Settings”
2. Find “Safari” in the menu and tap it
3. Find the option of blocking pop-up windows and turn it off